Privacy Policy
Your Privacy Matters
At Moonrise Therapy, your privacy, comfort, and trust are important to us. We understand that reaching out for support can feel personal, and we are committed to treating the information you share with care and respect.
This Privacy Policy explains the information we may collect through our website, how that information may be used, and the steps we take to respect your privacy.
Information We Collect
When you contact Moonrise Therapy through our website, we may collect information you voluntarily provide, such as your:
Name
Email address
Phone number
Information included in your message or inquiry
We use this information to respond to your inquiry, answer questions about our services, and help coordinate scheduling or next steps.
To help protect your privacy, we encourage you not to include highly sensitive, confidential, or detailed health information in website contact forms or standard email communications.
How We Use Your Information
Information submitted through our website is used to communicate with you about your inquiry and the services offered by Moonrise Therapy.
Moonrise Therapy does not sell your personal information or provide your personal information to third parties for their independent marketing purposes.
Submitting a contact form, sending an email, or otherwise contacting Moonrise Therapy does not, by itself, establish a therapist-client relationship.
Client Privacy & Health Information
Once a therapist-client relationship has been established, information related to your care is handled in accordance with applicable federal and Texas privacy laws, professional and ethical requirements, and Moonrise Therapy's privacy and practice policies.
Clinical records, intake documents, secure communications, and other information related to treatment may be maintained through our secure practice-management system.
Clients receive additional information regarding privacy, confidentiality, the handling of health information, and the limits of confidentiality as part of the informed-consent and intake process.
Website & Electronic Communications
We take your privacy seriously; however, website contact forms and standard email may not be appropriate for communicating highly sensitive or confidential clinical information.
Please use these methods primarily for general questions, scheduling, and initial inquiries.
Our website, email, and contact forms are not monitored continuously and should not be used for emergencies, crisis situations, or immediate clinical assistance.
Private-Pay Practice
Moonrise Therapy is a private-pay practice and does not bill health insurance directly.
Clients may request documentation related to services for possible out-of-network reimbursement. Eligibility for reimbursement and the amount reimbursed are determined by each client's individual insurance plan and are not guaranteed by Moonrise Therapy.
Third-Party Services
Our website and practice may use trusted third-party services to support functions such as website hosting, scheduling, forms, and practice management. Information handled through these services is subject to the privacy and security practices applicable to those platforms and our agreements with them.
We encourage you to use secure client communication methods provided by Moonrise Therapy whenever discussing information related to your care.
Changes to This Privacy Policy
Moonrise Therapy may update this Privacy Policy from time to time to reflect changes in our services, practices, technology, or applicable requirements.
Any updates will be reflected on this page, along with the date the policy was most recently revised.
Questions About Your Privacy
Your privacy and trust matter to us. If you have questions about this Privacy Policy, how your information is handled, or Moonrise Therapy's privacy practices, please feel welcome to reach out.
Moonrise Therapy
brittanybarnes@moonrisetherapytx.com
Last updated: August 2026